Returns & Exchanges

We stand behind the quality of our power tools and equipment with a 30-day satisfaction guarantee. If you are not completely satisfied with your purchase, you may return it for a full refund or exchange provided it is in its original condition.

Return Process

• 1.
  Initiate Your Return

  Log into your account and visit the order history section to select the items you wish to return and generate a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Package

  Pack your tool securely in its original manufacturer packaging, ensuring all batteries, chargers, manuals, and accessories are included to avoid restocking fees.

• 3.
  Ship to Service Center

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location or RYOBI service center.

• 4.
  Receive Refund or Exchange

  Once our technicians inspect the returned equipment, your refund will be processed to your original payment method or your replacement tool will be dispatched within 5-7 business days.